Application Performance Monitoring is a powerful tool to gauge customer satisfaction related to solutions deployed in the cloud. Active user feedback is often cumbersome and typically does not allow timely intervention to optimize retention and satisfaction. APM uses network, end user hardware and cloud server monitoring to inference cloud performance and experience.
UESense® enhances APM outcomes with enhanced data curation and machine learning applied to incoming data metrics. Deployed on existing APM framework, we aim to provide tangibly better insights and actionable metrics to enhance user experience.