SingularCS®

SingularCS®

Enterprise Customer dynamics differ from retail, and can vary greatly from one scenario to the next. Companies with 100 to 100,000 enterprise customers must take data driven approaches to gain insights into customer behavior. Such data streams must be curated from available ERP and CRM data flows.​

SingularCS® is a proven framework that enhances Customer Retention and Customer Satisfaction. It comprises:

Data Lake enterprise data streams

Data Dictionary using data science to enhance dataset efficacy

AI Toolbox using inbuilt ML models deployed to gauge customer sentiment, predict customer churn, and opportunities to upsell and cross-sell

Additional Capabilities

XLR8®

Acceleration of cloud platform adoption and migration

UESense®

Machine learning to enhance user experience with cloud applications

Let’s talk

Contact us to set up a demo or inquire about pricing.